Privacy Policy | Trackify Assets

01

Consent

This Privacy Policy is a legally binding document between you and Prowess Enterprise. The terms of this Privacy Policy will be effective upon your acceptance of the same or by your use of our Services and will govern the relationship between Prowess Enterprise and you for your use of the Platform and our Services.

Please read this Privacy Policy carefully as it affects your rights and liabilities under law. By using this Platform and availing our Services, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this website or avail our Services.

Any Information procured by us shall be: processed fairly and lawfully for rendering the Services; obtained only for specified and lawful purposes; adequate, relevant and not excessive in relation to the purpose for which it is required; able to be reviewed by the User from time to time and updated if need arises; and not kept longer than required for the purpose or as required by applicable law.

To withdraw your consent at any time, please contact us at support@trackifyassets.com.

02

Types of Information Collected

Personal Data: Any information that relates to a natural person through which an individual is identified — such as name, contact details, email address, organisation name, demographic information, or any other information relevant to product choice and preferences provided by a User.

Technical Information: Information gathered through technologies such as cookies, web beacons, or similar technologies — including IP address, device or browser type, ISP, referring or exit pages, clickstream data, operating system, and unique device identifiers.

Locational Information: Information obtained through GPS or other means, such as the geographical location of the User.

Social Media Data: If you access the Platform through a third-party platform, we may collect your username, profile picture, email address, or other information you have made public in connection with that platform.

Non-Personal Information: Generic and non-identifying information such as browser information, information collected through cookies, demographic information, and aggregate usage statistics.

03

Collection of Information

Information may be collected in various ways including during the course of you registering as a User on the Platform or availing certain Services:

Directly from you — from forms you complete, preferences you express, or purchases you make on our Service.

Indirectly from you — from observing your activity on our Service.

Automatically from you — through cookies we or our Service Providers set on your device as you navigate through our Service.

From Service Providers — from third-party platforms such as social media platforms, marketing and advertising firms, and business partners to whom you have consented disclosure of such information.

04

Purpose for Collecting Information

Prowess Enterprise collects, uses, stores and processes your Information for purposes permissible under applicable laws, including:

To render Services and facilitate your use of the Platform

To respond to your inquiries or fulfil your requests for information about Services

To send you important information regarding the Platform, changes in terms and conditions, and policies

To send you surveys and marketing communications

To improve user experience and help you address problems on the Platform

To protect the integrity and for proper administering of the Platform

To conduct research, surveys, and analytical studies on user behaviour and preferences

To respond to legal, judicial, or quasi-judicial processes and provide information to law enforcement agencies as permitted by law

To implement information security practices and determine any security breaches

To investigate, prevent, or take action regarding illegal activities and suspected fraud

05

Sharing and Disclosure of Your Information

We do not disclose or share any Information we collect from you with third parties, except in order to provide you with the Services or as described in this Privacy Policy.

We may share your Information with third-party service providers and vendors to provide you with the Services. We may disclose Information as required under applicable law, to comply with legal process, to respond to requests from public and government authorities, to protect our rights and safety, or to protect against legal liability.

Merger or Acquisition: We may share Information upon merger or acquisition of Prowess Enterprise with another company.

With our service providers: We may share Information with service providers on a need-to-know basis, subject to obligations of confidentiality, for provision of Services.

Employees / Agents: We follow a strict confidentiality policy with regard to disclosure of confidential information to our employees or other personnel on a need-to-know basis.

06

Links to Other Websites and Third-Party Services

Our Platform may provide links to other sites for your convenience only. These sites have their own terms of use and privacy policies. We do not guarantee the content or security of those sites.

We may have certain features on our Platform hosted by third parties; your interaction with such features shall be governed by the privacy policy of such third parties.

We shall not be responsible for any loss, damage, claim or expense caused as a result of you accessing these third-party sites and features.

07

Children's Privacy

Our Services are not meant to be used by children (as defined by applicable privacy laws). We do not knowingly collect Personal Information relating to children. If you believe your child has provided information on our Platform, please contact us immediately at support@trackifyassets.com and we will take reasonable steps to promptly remove or destroy such information.

08

Data Protection Rights

Subject to any exemptions provided by applicable laws, you have the following rights:

Rectifying, correcting, updating and removing your information — you can access, edit, modify and/or update your Personal Information by logging into your user profile or by writing to us via email.

Accessing and updating or deleting your information — we will provide you with information about whether we hold any of your Personal Information upon request and will respond within a reasonable timeframe.

Object or restrict processing — you have the right to object to our processing of your Personal Information or request that we restrict its processing.

Portability — you have the right to request that we transfer your Personal Information to another controller or directly to you in a structured, commonly used and machine-readable format.

To exercise these rights, please contact us at support@trackifyassets.com.

09

Storage and Transfer of Information

Your Information will primarily be stored in electronic form; however, certain data may also be stored in physical form. We may store, collect, process and use your data in countries other than the jurisdiction where it has been collected, in compliance with applicable laws. We may enter into agreements with third parties to store or process your information and will on a commercially reasonable basis require such third parties to adopt reasonable security standards.

10

Cookies and Other Tracking Technologies

Our Platform may utilise cookies and other Technical Information. Cookies are small text files used to collect information about Platform activity. Technical Information helps us analyse web traffic and customise the Platform to your preferences. Cookies do not give us access to your computer or mobile device. You can deny access to the installation of cookies by modifying the settings on your web browser; however, this may prevent you from taking full advantage of the Platform.

11

Data Retention

We will retain your Information for as long as your account is active or as needed to provide our Services. We shall retain and use the Information collected by us as necessary to comply with our legal obligations, resolve disputes, or for other legitimate purposes. If you cancel, deactivate, or unsubscribe your account with us, we may retain the Information pertaining to the User for the maximum period permitted under applicable law from the date of deactivation.

12

Security Measures and Safeguards

You agree and accept that your Information may be stored in third-party cloud service infrastructure providers. We use physical, managerial, technical and operational safeguards as per industry standards and established best practices to protect the Information we collect. We use secure servers and review our information collection, storage, and processing practices regularly.

However, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted over the internet. Please note that emails and other communications sent to us through our Platform are not encrypted, and we strongly advise you not to communicate any confidential information through these means.

13

Do Not Sell

We do not sell your Personal Data for money. However, like many companies, we use services that collect information from you to deliver advertisements, which may classify as a "sale" of your Personal Data under certain laws. You can request to opt out by submitting a written request to support@trackifyassets.com with the subject line "Sale of Information – Opt-out", including your name and address.

14

Do Not Track

Our Service currently does not respond to "Do Not Track" (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.

15

Updates to This Privacy Policy

We may change the data privacy practices and update this Privacy Policy as and when the need arises, and the same will be made available on the Platform. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of the Platform and Services or provision of Information thereafter will imply your unconditional acceptance of such updates.

16

Grievance Officer

For any concerns, grievances, or questions relating to our privacy or data-related practices, please contact:

Name: Prowess Enterprise Support Email: support@trackifyassets.com

Our team shall revert to every complaint within 24 hours of receipt and will take best possible efforts to redress the complaint within 15 days of receipt.

Direct Redressal Desk

Prowess Enterprise Support

Official Email: support@trackifyassets.com

Email Support Team →